The Gleamery is a venture-backed health & wellness startup focused on reinventing the dental industry. The Gleamery is building the first national dental brand specializing in professional grade, expeditious teeth whitening and cleaning. The Gleamery’s studios will have a hospitality and design focused ethos and a seamless, technology enabled customer experience. The first two locations are opening in Portland, Oregon, one in September and the other later this year. The Gleamery will open studios in cities across the U.S., building a nationwide brand leader in preventive and cosmetic dental care. The Gleamery is looking to recruit exceptionally talented individuals to join our mission-driven team.
We are looking for an experienced, driven and entrepreneurial Director of Strategy and Operations. This candidate will help with the most critical challenges the company faces through rigorous problem solving and execution. This role is right for you if:
You share our vision that the industry needs to be improved and you want to be a major part of shaping the future of this massive category
You are a problem solver- you have a talent for managing complex projects, driving high-level goals into actionable plans, and getting your hands dirty with plan implementation
You can see the big picture and dig into the weeds on problems, working on many different projects concurrently with constantly changing priorities
You’re excited by the prospect of having a hand in building a brand from scratch
You will experiment - you’ll have your fingerprints all over the future of oral wellness. This means everything from high-level strategy to the operational execution.
You are looking for a new challenge, an opportunity to take on outsized responsibility, and a role that can accelerate your learning
THE ROLES & RESPONSIBILITIES
Own projects across a wide range of functions to develop, enhance, and execute on the strategic operational plan, overseeing initiatives and resource allocation
Develop high standards for execution to meet KPIs and financial metrics
Develop scalable operational plans for The Gleamery’s growth across the country
Identify performance opportunities with a focus on constantly improving unit economics without sacrificing on customer experience and satisfaction
Implement core operating initiatives and processes, working cross-functionally across strategy, finance, real estate, operations, and marketing
Use data to glean key insights into performance and financial trends, leveraging leading indicators in the current business to dictate future strategy
Drive growth and improvements in margin and profitability through effective business planning, partnering with the leadership team to achieve alignment on goals and how to achieve them
Spearhead research- explore and analyze markets and trends in the oral wellness industry, perform competitive analyses and identify current best practices and market leaders
Set and deliver on aggressive deadlines and drive yourself and the team around you to action, approaching the work with a no-ego attitude and rolling up your sleeves to tackle whatever needs to be done
7+ years experience in consulting, finance, strategy, and/or operations
Experience at a high-growth startup is a plus but not required
Strong analytical skills and a creative approach to solving unstructured problems
Experience leading cross-functional initiatives, with strong project management skills to meet deadlines and gain adoption
A demonstrated ability to lead teams of diverse skill sets and obtain alignment
Effective decision making and interpersonal skills, direct experience managing independent workstreams
A bias for action and confident making decisions
Ability to manage ambiguity
A degree in business, management, or related field
Exceptional communication, excel and influencing skills
Bonus if you’ve worked at a next generation consumer/retail brand supporting growth
Come and be a part of the Gleam Team!
Email email@example.com with your resume and let us know why you're interested in working at The Gleamery.