Appointments

What's your late/cancellation policy?

We respectfully require that you cancel at least 24 hours in advance of your appointment. We have a 5-minute grace period for late appointments.

Cancellation is free up to 24 hours before your appointment. Cancellations or late/missed appointments within 24 hours incur a $75 fee.

care@thegleamery.com

If I arrive late, can I still get my treatment?

Should you arrive more than 5 minutes late for your appointment, we cannot guarantee that we will be able to provide the service. If we cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that suits you.

I booked my first appointment! What now?

Awesome! A few "form-alities" will need to be taken care of before your first visit. 

At the top of your booking confirmation email is a ‘Complete Forms’ button. Click through to fill out all forms prior to your appointment.

Do you accept walk-ins?

Yes, walk-ins are welcome! Please check with our front desk to confirm appointment availabilty for same day services.

How do I schedule for a group?

Contact us care@thegleamery.com if you need help booking for a family or your group.

Can I purchase a gift card?

Definitely! eGift cards are available for purchase and valid for services and products at The Gleamery.

Services

What makes The Gleamery different from my dentist?

The Gleamery is a dental boutique with licensed, expert hygienists that provide teeth cleanings and whitenings tailored to our clients’ needs. We remove many of the uncomfortable aspects of traditional dental care (drills, judgment, scheduling, cost) with convenience, affordability, and hospitality.

Our studios are designed with you in mind, and we offer teeth cleanings and whitenings in as little as 30 minutes to accommodate busy schedules. We offer same-day, evening, and weekend appointments; self-care should never be a burden.

During your treatment, if one of our hygienists spots something they think should be reviewed by a dentist, we’ll refer you out to one of our local dental partners (whom we trust) for additional care. But your experience at The Gleamery is designed to be an experience in self-care. To us, smile-care = self-care.

How often should I get my teeth cleaned at The Gleamery?

Our guidance will vary for every client, but during your teeth cleaning, our hygienists will take a detailed look at your oral health and provide custom guidance depending on your smile-care goals.

As a general rule of practice, we recommend 3-4 cleanings per year (or one cleaning every 3-4 months). After routine cleanings, plaque builds up fast at home. At-home brushing and flossing often misses difficult-to-reach areas - which is why routine cleanings are so important.

What do you use to whiten my teeth?

The GLO Science professional teeth whitening system is used for our whitening services and is administered by certified staff. Learn more about our Teeth Whitening service.

Do you take x-rays?

We do not take x-rays at The Gleamery. We focus on proactive and preventative dental care and to make it easy and inspiring for you to keep up regular and consistent care.


We recommend that you still see your general dentist for annual exams and x-rays, as some issues are not visibly apparent to the naked eye without it.

What happens if I have a cavity or another type of dental issue?

During your treatment (whether a cleaning or a whitening), if one of our hygienists spots an area that needs attention from a dentist (like a cavity), we’ll refer you out to one of our local dental partners (whom we trust) for additional care.

What makes The Gleamery different from my dentist?

The Gleamery is a dental boutique with licensed, expert hygienists that provide teeth cleanings and whitenings tailored to our clients’ needs. We remove many of the uncomfortable aspects of traditional dental care (drills, judgment, scheduling, cost) with convenience, affordability, and hospitality.

Our studios are designed with you in mind, and we offer teeth cleanings and whitenings in as little as 30 minutes to accommodate busy schedules. We offer same-day, evening, and weekend appointments; self-care should never be a burden.

During your treatment, if one of our hygienists spots something they think should be reviewed by a dentist, we’ll refer you out to one of our local dental partners (whom we trust) for additional care. But your experience at The Gleamery is designed to be an experience in self-care. To us, smile-care = self-care.

Billing

What forms of payment is accepted?

We accept all major credit cards as payment.

FSA and HSA payments are also accepted for Teeth Cleaning services (30-min Signature Cleaning + 60-min Gleam Cleaning). They're typically issued as Mastercard or Visa cards and we run them as standard card payments. 

Do you take insurance?

Yes, we accept dental insurance for preventative teeth cleanings and fluoride treatments! Traditionally, insurance doesn't cover teeth whitening services.

We're happy to bill insurance as a courtesy to our clients. If insurance should deny any portion of the claim, the client will be responsible for the total balance due.

A credit card is still required to make an appointment.

Rewards

What are the perks for referring new clients?

Take advantage of our Give $75 Get $75 referral special! New clients get $75 off their first service, and you’ll get $75 towards your next service too. 

Online Booking: Tell friends to include your name in the 'Include a message' section when completing their booking.

In Person: New clients can mention who referred them to our Guest Services team during their visit/at checkout. 

  • $75 credit for your friend is applied towards their first service

  • $75 credit will be added to your account to use towards a future service

For more referral information, please visit our referrals page.